Phoenix Rises Inc.
Counselling & Consulting

Three Sites

Calgary

Centre 70 Entegra Business Centre, Suite 400
7015 MacLeod Trail South
Calgary, AB T2H 2K6

Email:
info@phoenixrises.ca
diane.monteith@phoenixrises.ca
sandra.forsyth@phoenixrises.ca

Parking: There is free parking in the business centre parking lot.

Contact: Diane Montieth and Sandra Forsyth manage their own schedules. The best and quickest method to set appointments, ask questions, and to learn of the fee structure is through emailing them at info@phoenixrises.ca

Payment option:  Visa, MasterCard, Cheque, Cash.

Penticton

Phoenix Rises Inc.
Counselling & Consulting

Penticton Plaza Suite 207 - 1301 Main Street
Penticton, BC V2A 5E9

Tel:     250-276-9485
Fax:    250-276-9487

Email:
info@phoenixrises.ca
diane.monteith@phoenixrises.ca
sandra.forsyth@phoenixrises.ca

Parking:  Parking in the Plaza parking lot.

Contact:  Since there is not a receptionist, please contact us for information and to set an appointment through our e-mail at info@phoenixrises.ca. Be sure to include your location and telephone number. If you do not have e-mail access, feel free to call our telephone number and leave a message. Either Diane or Sandra will return your call as soon as possible.

Payment option:  Visa, MasterCard, Cheque or Debit.

On-Line Web Cam Sessions

For some people where access to an experienced therapist is difficult, continuity of service is important, and/or privacy is of the up-most importance, telephone sessions or web cam sessions have proven to be an effective alternative to in-office contact.  In fact, client feedback has been surprisingly positive. 

Client Feedback:

As one couple stated, “This is just like being there except we don’t have to leave home.”

Another client, who was going through a very difficult part of therapy, reflected that she preferred the internet sessions because she could really allow herself to emotionally express all that she felt with greater ease from the comfort of her own home.

Other clients who are based in remote locations, who previously journeyed into the city at great expense of time and money, have expressed appreciation about the convenience of this option without the loss of the therapeutic connection.

Contact:

Diane Monteith and Sandra Forsyth manage their own schedule. The best and quickest method to set appointments, ask questions, and to learn of the fee structure is through e-mailing them at info@phoenixrises.ca All internet sessions must be booked on the same basis as an in-office session. The same cancellation policy applies.

Requirements for an on-line session:

1. A computer with either built-in sound or, in the absence of such, an external microphone can be purchased. In addition, it is necessary to have a built-in web camera or in the absence of such, an external one can be purchased at reasonable cost, and added to your computer.



2. High Speed Internet Connection:  The basic high speed can work, however, upgrading to the next level will provide a more consistent transmission without interruption.  The higher the speed, the better the visual and audio transmission.  Contact the therapist to confirm your set up.



3. A free Skype download.  Google ‘Skype’ and follow the three step set up directions.  In that process, you will have to create a Skype name that is attached to an e-mail address.  Be prepared to provide your Skype name so that it can be added to the therapist’s Skype list.  When you set up a Skype session for the first time, the therapist will provide their Skype name.



4. A Visa or MasterCard for payment of service.  For all new clients, this must be provided up front at the beginning of the session along with basic information to open a file, such as name, address, phone numbers, etc.